Important: This return policy is only for products purchased on TheDealExperts.com and fulfilled by TheDealExperts.com. This does not cover or include products purchased on other websites like Amazon.com, eBay.com, Walmart.com or any other 3rd-party website, even if TheDealExperts.com links out to the website where you purchased the item.
Effective date: 5/27/2023
At TheDealExperts.com, we stand behind the quality of our products and want every purchase to be a positive experience. We will do our best to make things right if you are not satisfied.
- Return Window: You may return most new, unopened items sold and fulfilled by TheDealExperts.com within 30 days of delivery for a full refund. Items should be returned in their original product packaging.
- Defective or Damaged Items: If you received a defective or damaged product, please notify us immediately for assistance.
- Sales Items: Sale items are not eligible for return or exchange.
- Proof of Purchase: For any kind of return or exchange, proof of purchase is required.
- Non-Returnable Items: Certain items cannot be returned, including:
- Final sale merchandise
- Some health and personal care items
- Any item that is returned more than 30 days after delivery
- Refunds: Once we receive your item, a refund is initiated immediately. The way your refund is processed depends on your original payment method. The refund should be received within a week after your return package reaches us.
- Shipping Costs: Return shipping costs will be at the customer’s expense. However, if the return is due to our error (you received an incorrect or defective item, etc.), we’ll cover the return shipping costs.
- Return Process: Please contact our customer service at email@example.com to initiate a return or for any return-related queries.
Please note that this return policy may be updated periodically, thus we encourage customers to periodically review it.
Thank you for your business and we look forward to serving you!